LunaWave – Levitating Moon Lamp
- 30 Days Money-back gurantee
- 1 Year Warranty on all products
- 5% of our profit goes to Charity
- FREE SHIPPING on all orders over $75!
- SSL Secure Checkout
Experience the Tranquility of a Moonlit Night with LunaWave
Divine, enchanting, mysterious. The moon is a timeless symbol often associated with wonder and romance. Immerse yourself in this peaceful charm of a moonlit night with LunaWave, our revolutionary levitating moon lamp.
Carefully crafted, LunaWave brings the captivating beauty of the moon into your space, creating a soothing, ethereal ambiance. Using advanced magnetic technology, LunaWave levitates and rotates, making the moon appear as if it's floating in your home. With three color modes, you can modify LunaWave's lighting to create the perfect atmosphere for your space.
Step into a realm of tranquility and wonder with LunaWave:
- Authentic moon design for a magical lunar experience
- Levitation technology for an added touch of magic
- Touch control on the base for switching to your favorite color to follow your moods or turn the light off
- Three color modes to suit your preferred lighting mood
- A decorative statement piece for any room
- Energy-efficient LED technology for conscious living
Experience the captivating allure of the moon in the comfort of your home. Order LunaWave and embrace the lunar tranquility in your space!
To which countries are you shipping?
We are offering international shipping to 200+ countries. Surely your country is also included.
What are the cost of shipping?
We like to keep things simple, shipping is $4.95 worldwide. If your order is over $75, there is no shipping charge.
How long is the typical shipping duration?
We strive to get your order to you as quickly as possible. The following are estimated delivery times:
| Location | Estimated Shipping Time* |
|---|---|
| United States | 6-15 Business days |
| Canada, Europe | 6-15 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
We want to ensure that you receive your order as quickly as possible, so we offer tracking information for all orders. As soon as your package ships, we'll send you an email containing your tracking information. If for any reason you haven't received this information within 5 days, please don't hesitate to reach out to us and we'll be happy to assist you.
Are there any customs fees?
Normally there aren't any custom fees when our packages arrive in your country. But please understand that we are not responsible for any customs fees once the items have shipped. By placing an order with us, you acknowledge that you understand this and accept that you may be responsible for paying any applicable customs fees.
Will all the items be sent in the same package?
Please note that due to our relationships with multiple manufacturers and our use of various warehouses located around the world, we may not always be able to combine items for shipping. We apologize for any inconvenience this may cause, but rest assured that we always strive to get your items to you as quickly and efficiently as possible.
Further information to make the shipping as fast as possible
To ensure that your order is delivered on time, please make sure that the shipping address you provide during checkout is accurate and complete. Please use proper abbreviations and ensure that there are no typos or errors in the address. In the event that there are any issues with verifying your address, our customer service team will reach out to you to resolve the issue. Please note that we cannot be held responsible for any delays or delivery issues that result from incorrect or incomplete shipping addresses.
Feel free to contact us if you have any other questions: hello@thestarseed.shop
Refunds
We strive to make sure our customers are completely satisfied with their purchases.
If you are not happy with your item, you can request a refund within 30 days of the purchase date for any reason. To initiate a refund, simply return the item to us and we will transfer you your money back once we receive the item.
If you have not received your item within 60 business days, you can request a reshipment as long as the item states that it was not delivered. However, if your order was delivered to the address on file, we cannot offer a replacement or refund.
In the event that you received the wrong item, you can request a reshipment. If you do not want the item you received, you can request a refund, but the item must be unused and returned at your expense. Refunds will be in the form of store credit.
Please note that some circumstances are ineligible for refunds. These include situations where the order did not arrive due to factors within your control, such as providing the wrong shipping address. We are also not responsible for items damaged during shipping or delays caused by exceptional circumstances outside of our control, such as customs clearance or natural disasters. If your item is in transit, a refund will not be available until it is undeliverable and not trackable within 60 days.
Returns
We want you to be happy with your purchase from us at all times. If, for any reason, you wish to return your item, please note that our return policy lasts for 30 days. To be eligible for a return, the item must be in the same condition that you received it and should be unused. It must also be in its original packaging.
Before making a return, please contact us first to receive a Return Merchandise Authorization (RMA) and the return address via email. Without the RMA and return address, we cannot process your return.
Please note that all shipping costs associated with returning the item will be at the customer's expense.
Exchanges
We understand that sometimes you may need to exchange a product for a different size or color. If that's the case, please reach out to us first, and we'll guide you through the process. Please note that any costs associated with the exchange will be at your expense.
Please do not send your purchase back to us without first obtaining an authorization from us.
One year warranty
We are convinced of the quality of our products. For this reason, we offer a one-year warranty for normal use of the product. If your item should break within this year. Please send us an email with photos and receipt and we will replace the item at no additional cost.
However, please understand that the warranty does not cover self-inflicted damages, such as water damage, dropping the product, or violence against the product.
If you have any further questions or concerns, please do not hesitate to reach out to us at hello@thestarseed.shop. We're always here to help!
