Shipping & Delivery
To which countries are you shipping?
We are offering international shipping to 200+ countries. Surely your country is also included.
What are the cost of shipping?
We like to keep things simple, shipping is $4.95 worldwide. If your order is over $75, there is no shipping charge.
How long is the typical shipping duration?
We strive to get your order to you as quickly as possible. The following are estimated delivery times:
| Location | Estimated Shipping Time* |
|---|---|
| United States | 6-15 Business days |
| Canada, Europe | 6-15 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
We want to ensure that you receive your order as quickly as possible, so we offer tracking information for all orders. As soon as your package ships, we'll send you an email containing your tracking information. If for any reason you haven't received this information within 5 days, please don't hesitate to reach out to us and we'll be happy to assist you.
Are there any customs fees?
Normally there aren't any custom fees when our packages arrive in your country. But please understand that we are not responsible for any customs fees once the items have shipped. By placing an order with us, you acknowledge that you understand this and accept that you may be responsible for paying any applicable customs fees.
Will all the items be sent in the same package?
Please note that due to our relationships with multiple manufacturers and our use of various warehouses located around the world, we may not always be able to combine items for shipping. We apologize for any inconvenience this may cause, but rest assured that we always strive to get your items to you as quickly and efficiently as possible.
Further information to make the shipping as fast as possible
To ensure that your order is delivered on time, please make sure that the shipping address you provide during checkout is accurate and complete. Please use proper abbreviations and ensure that there are no typos or errors in the address. In the event that there are any issues with verifying your address, our customer service team will reach out to you to resolve the issue. Please note that we cannot be held responsible for any delays or delivery issues that result from incorrect or incomplete shipping addresses.
Feel free to contact us if you have any other questions: hello@thestarseed.shop
